Cancellation & Refunds

At Baatcheet.co, we value the trust you place in us. Please read our Refund & Cancellation Policy carefully before booking any consultation services.

1. Refund Request Timeline

   • Refund requests will only be entertained if the customer emails us at support@baatcheet.co at least 24 hours prior to the scheduled booking start time.
   • A 20% cancellation fee will be deducted.
   • No refund requests will be accepted if made within 24 hours of the scheduled booking start time.

2. Consultation Services

   Once a consultation has been availed (irrespective of its duration or outcome), no refund will be provided.

3. Refund Processing

   • All eligible refunds will be processed within seven (7) business days from the date of receipt of the refund request.
   • The actual credit to the customer’s account depends on the bank or payment gateway processing time.

4. Double Payments

   In case of an accidental double payment against a single order, one payment will be refunded after verification.

5. Deductions & Charges

   • All refunds will be made after deducting applicable transaction charges levied by the bank and/or payment gateway.
   • Any other charges incurred by Baatcheet.co in processing and/or delivering the service will also be deducted.